Our 12-person startup has been using Shape Up successfully for a few months. While most of the process is working brilliantly, we do have one stumbling block.
Our CEO wants to add lots of ‘must-haves’ to the pitch so she can be sure of what we will deliver, and that it matches her ‘vision’ for the feature. We’ve found that more and more, we are describing all the smaller features in quite some detail (including polished mockups) in order to get her approval, which puts a huge pressure on the implementing team. We’re in danger of reverting to the old design/approve/implement waterfall, and it makes the ends of cycles feel like nightmare deadlines as we cram in these must-haves. Developers are starting to criticise the ‘shapers’ for adding too many ‘requirements’ in the pitch, or setting the appetite to be too restrictive. This feels all wrong!
Does the community have any tips for convincing the CEO to agree to more relaxed pitches, where only the bigger-picture elements are explicitly called-out, and to trust the implementing teams to refine the scope and find good solutions during their cycles? Thanks!